Guess What: Your Employees Love You More When You Go High-Tech

Posted on October 27, 2016 by Nikhil P Naik

When it comes to job satisfaction, the figures are pretty dismal. According to a 2015 Gallup poll, only 30 percent of employees say that they are happy and engaged with their job. What the heck is going on? On the surface of it, this lack of engagement would seem to be a byproduct of the type of work that people do. But work has been improving dramatically over the last four or five decades. In fact, fewer and fewer people are doing drudge work than ever before. And yet, 20 percent of employees say that they are “actively disengaged.”


Gallup isn’t the only polling agency to discover that there’s a crisis of engagement in the workplace. Numerous other studies have found that employee engagement is languishing around the 25 percent mark. It’s a chronic issue in our workforce.

You may be wondering where tech fits into this miserable picture? Well, technology, it turns out, is an excellent way to improve the working experience for employees. It helps them feel more engaged, safer and makes them more productive. For years managers have seen new tech as a productivity sink. But the truth is that technology is always and forever about making businesses more productive. Here’s how.

Safety Technology Makes Workers Feel Safer And Less Stressed

It’s no surprise that some of the least engaged workers are in the most dangerous jobs. Dangerous jobs are a great way to put workers off their work and have them with they were doing something else. Technology has helped in the physical environment. For instance, forklift trucks are now being fitted with reverse video cameras, like cars. But health and safety technology is more than just gadgets and doodahs. It’s embodied in the very knowhow of businesses themselves. That’s why so many modern businesses are approaching health and safety outsourcing services. It’s so that they can learn what organisation structures make workers safe and, ultimately, how to make them more engaged.

Collaborative Technologies Supercharge Cooperation

The progress of collaborative technologies has been truly incredible. Just a few years ago nobody had even heard of Dropbox. Now it’s the epicentre of thousands of companies’ business models.

According to the latest data from the UK, around six million people are working virtually. Workers are doing everything they can to avoid stressful commutes and achieve higher morale. When employees work at home, they reduce stress, take fewer sick days and feel better about themselves. It’s a win-win.

Of course, the range of collaborative technologies is enormous. File-sharing, wikis, management tools and online whiteboards – the range is impressive. Businesses can be run from the comfort of one’s home. And working life has become flexible and adaptive. It’s all pretty remarkable.

Gamification Of Work

Collaborative learning

Employers know that people love games. They love the challenge and the addictiveness of games. Harnessing that energy toward some productive end is the holy grail of people who manage people. Most employers are using gamification to get their workers to use their online education portals. According to one study, gamification increased portal use by 417 percent. Now that’s impressive!

Image source – Flickr, Wikipedia

About Nikhil P Naik

Nikhil Naik has a Master's Degree in Information Systems, and is currently working as a Software Engineer at Microsoft. He also loves playing cricket, listening to music, and traveling. Twitter Handle - @buzz_nikhil.

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