What is a VoIP phone number?

Posted on June 9, 2021 by Nikhil P Naik

A growing number of studies indicate that more than 50% of companies are switching to VoIP. Having this virtual telephony system gives you the benefit of additional features, including a seamless communication system and cost savings.

But before we get into the intricacies of this technology, the first thing that always pops into the mind is, “What is a VoIP phone number?” So, without further ado, let’s move onto understanding the nitty-gritty details of this. 


VoIP Number: What is it?

By definition, it is a Voice Over IP number. Unlike what many think, there is an actual telephone number for every user. The only difference is that there are no cable wires involved. Experts also name them as access numbers or direct inward dialing. 

They work across PSTN and VoIP service providers. So, all you have to do is give your client one phone number. But you can use the same number through your office phone, home phone, or mobile number. 

And if you think this virtual phone number has limitations over chats or text messaging. You’re mistaken. Such Voice and data technology solutions extend to other communication modes as well. A VoIP phone number does not get any location like traditional phone numbers required in layman’s terms. It uses the internet or internal enterprise LAN to make calls. 

So, you are no longer tied to desks, especially when you have to wait for essential calls. It allows the callers to reach the agents easily. Hence, resulting in more sales and better customer support services. 

Now that you understand what it is, the next step is to decode the types of virtual phone numbers. 

Virtual Phone Numbers- Types 

In addition to convenience, they help companies to choose among the following types of phone numbers. These are local, toll-free, and vanity numbers. Local numbers are pretty helpful for the businesses that operate from multiple cities. 

Toll-free numbers help the caller to avoid paying for expensive long-distance phone calls. It offers credibility to businesses, irrespective of their size. 

Lastly, vanity numbers are numbers that one can easily remember, giving companies a kickstart and allowing them to stay ahead of their competition.

So, how can you get one for your business? 

You will have to find a reliable VoIP provider that provides a virtual phone number as a part of their plan. And if you are still thinking, why VoIP? Well! It will benefit you in the following ways:

  • Better accessibility
  • More flexibility
  • Better voice quality
  • Number portability
  • Area codes choices

Plus, it is more than just a calling service. You get a plethora of additional features.

Wrapping Up

Studies confirm that companies switching to VoIP save around $5000 every year. The benefits don’t end here! It also brings an additional around $480 per user because of the seamless communication and increased productivity that such phones offer. 

With the emerging technological innovations, these systems support features like video conferencing, texting, virtual voicemail, and a lot more. 

So, this is the best time to switch to these systems for better business growth. Isn’t it?

About Nikhil P Naik

Nikhil Naik has a Master's Degree in Information Systems, and is currently working as a Software Engineer at Microsoft. He also loves playing cricket, listening to music, and traveling. Twitter Handle - @buzz_nikhil.

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